And so it continues.
Today: Receive debit cards from Chase (one of them was an older, now invalid thing - a product of their remarkably inefficient delivery process). Overjoyed, I attempt to withdraw money from an ATM (and not, as they would have me believe an 'ATM machine'). Wrong PIN (they say 'PIN Number'), it seems. Call up Chase and debate the different methods of obtaining a new PIN. They can deliver it to me in 3-5 business days. Hmm, all right, can they send it to me via UPS to me, so as to expedite the process and lessen my heartburn? No sir, we can't, they say. So, they have the capacity to send the card via UPS, but not the PIN? Oh well, do send it to me in '3-5 business days.' I had accidentally typed 35, and erased it, but as far as Chase is concerned, it's all the same, innit?
The good news is, I can use my card. Just not to withdraw cash.
Friday, 10th August: Checked with Purchasing to see if my debit card had arrived. Nope. Call up Chase; the effort it took not to yell at the 'telephone banker' must've caused that tumour to advance a few inches. I'm suing if I have to operate, I'll tell you right now. Apparently, they dont' have the company name on the address. Great. When will I have the card? Oh, Monday sir, definitely. My anger management would've made Jack Nicholson proud. Though that vein in my forehead did scare a few children. Useful little bugger. *pats forehead lovingly*
Wednesday, 8th August: Checked to see if the damn thing had been delivered. Guess not. Called up Chase. Apparently the card I had asked for on Monday wasn't processed. Great. Great. Could I speak to a manager? Yes sir, here he is. You have screwed up my order enough, now when can I have the card? Well, sir, I am sorry for the delay (sure you are, you little liar) but if you wouldn't move (I spluttered, almost foaming at the mouth). Giving them an address isn't enough? What the fuck, seriously? Seri free. When could I expect it? Oh, Friday, sir.
Monday, 6th August: Checked to see if the card had arrived. This was to become a coommon theme later. Oh well, guess not. Called up the bank and asked them why I didn't have it in my hand, able to spend as I wished. Oh, sir, this looks like it hasn't been processed. What?! OK, when can I have it? Wednesday? OK, OK fine.
Friday, 3rd August: Oh, thank you so much. You've been very helpful. So, I can expect the card on Monday? Fantastic, thanks so much! Bye, have a nice day! Yes, it's coming on Monday! (Ah, so what if the other one came yesterday?)
Thursday, 2nd: I recieve the original card today (the one I cancelled on Monday)! After 10 freakin' business days. What the hell are these morons doing? First they send the card I have UPS-ed to me back (because I changed the address, so what?), and now the invalid one lands up 3 days late?! Arseholes. I'm going to rip them a new one tomorrow.
Wednesday, 1st August: Called up UPS to have them send the card to the office, instead of to my house. Should be here tomorrow, I s'pose (to steal a line from Ron).
Monday, 30th July: No card yet, and it's the 7th business day. Called up Chase, had them cancel the card, and had another one UPS-ed to me. 2 business days, and should cost me 5$. Fuck the cost, I need that card.
Friday, 27th July: Still no card. Damn.
Thursday, 26th July: No card, hope it arrives soon.
Thursday, 19th July: Fuck, fuck, fuck! Lost my effing wallet. Called up Chase and cancelled my debit card. They say that I should have a new one in 5-7 business days. I can handle it, not so bad.
Monday, August 13, 2007
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10 comments:
Funnily, the guy these effing bastards your'e talking about, call as vice-president blah , is my uncle.Yes, there.
Sad bunch of people.Bright side is you've got a card atleast. Half the work's done.
Sigh.
LCD display? :P
chari -
They're a good bank, just with poor customer care. That should make them a 'bad' bank normally, but they have a huge network, and I haven't had any other problems. Please direct your uncle's attention to this aspect of operations, if possible.
chari -
Also, yeah, more than half actually. I bought a new phone with the card and everything. I can do everything except withdraw cash. The problem I have is that the PIN (PIN number, they would sternly correct) will arrive in '3-5 days.' I should probably expect it sometime next week. Painful.
bobo -
Haha, yeah. So many redundancies out there. There's even a t-shirt what says 'Dept. of Redundancy Dept.'
I make this joke about how something is 'as redundant as a guy without a job,' but no one seems to get it.
There's an office at my uni. called 'SAO,' short for Study Abroad Office. I heard the Director of the Study Abroad program call it the 'SAO Office.' *shudders*
Ha. You actually went into perfect defence. Didn't expect that. It's ok. The bank maybe bad or worse for all i know.
I haven't spoken to that uncle in over a couple of years.
3-5 days or 3-5 business days?:D
should just put a bit more thought into the acronym, and exclude what would be tacked on anyway.
oh, and i didn't get it either. :P
bobo -
Dammit! Could it be that the joke isn't funny? No no, I dismiss such outlandish possibilities. A person without a job is 'redundant!' OK, so it wasn't thaaat funny.
chari -
*sigh* 3-5 business days, it is. Who knows when the damn thing will reach me.
'twas a more 'is that all to the joke' sensation that i felt.
much like my feeling towards the Aristocrats.
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